How to delete your data

1.1You can ask us to delete personal information we hold about you, whether you sent it through this website or it was created when you played one of our games. This page explains how, for each place.

2.1The website keeps personal information only when you send the contact form or email us. To delete it, email us from the address you used, or tell us that address and roughly when you wrote.

2.2Server logs kept by our hosting provider are deleted automatically once they are no longer needed for security; there is nothing you need to ask for. See the privacy policy.

3.1Follow the deletion steps in the Ludo Fighters privacy policy, use the account deletion option in the game where it is offered, or email us with your player name.

4.1Follow the deletion steps in the NPL Cricket League privacy policy, use the account deletion option in the game where it is offered, or email us with your player name.

5.1Solo games keep progress on your device; clearing the app’s data or uninstalling it removes what is stored only there. For anything else, see the Game Collection privacy policy or email us.

6.1Email hello@lacspace.com with the subject “Data deletion” and include:

• which game or form the request is about;
• your player name, or the email address you used;
• what you would like deleted: everything, or something specific.

6.2Please don’t send passwords or copies of identity documents.

7.1To protect your account from someone else deleting it, we may ask you a question or two that only the owner can answer, or ask you to confirm the request from the email address or account involved.

8.1We reply within 30 days and tell you what we deleted. Copies in our backups are overwritten as the backups age out, and we don’t restore them in the meantime except to recover from a failure.

9.1We may keep a small amount of information where we need to, and we will tell you if we do:

• records the law requires us to keep, such as business and tax records;
• information needed to deal with fraud, cheating, abuse or a legal claim;
• a short note that you asked for deletion, so we can respect it;
• totals and statistics that no longer identify you.

10.1A parent or guardian can ask us to delete a child’s data. Write to hello@lacspace.com with the game and player name. More on how we look after younger players is on children and families.

11.1If something isn’t right, write to hello@lacspace.com. You can also complain to the data protection authority where you live.