LacNovaGame Studio

Security and responsible disclosure

Found a weakness in our website or games? Tell us privately and we’ll work with you to fix it.

Download PDF · 31 KB

v1.0 · Effective · 9 sections · 6 clauses

A magnifying glass finding a bug on a shield, ready to be reported

At a glance

A plain-language summary. The numbered sections below are what applies.

  • Email hello@lacspace.com with the subject “Security”.
  • Include the steps, the impact and a way to reach you.
  • We acknowledge, keep you updated, and won’t take legal action over good-faith research within the rules.
  • No paid bounty, but we’re glad to credit you.
A shield with a check mark: keeping players and partners safe

1. Help us keep players safe

1.1We take the security of our website, our games and our players seriously. If you think you have found a weakness, we want to hear about it, and we’ll work with you to fix it.

An envelope marked Security travelling to our inboxSecurity

2. How to report

2.1Email hello@lacspace.com with the subject “Security”.

2.2Please report privately and don’t share details publicly or with others until we have fixed the issue, or agreed a date with you.

A report checklist: steps, impact, proof and contact, each ticked

3. What to include

  • The website address, game and version, or endpoint affected.
  • Clear steps to reproduce the issue.
  • What an attacker could do with it, and how you found it.
  • A proof of concept, screenshots or a short recording, if you have one.
  • How we can reach you, and whether you’d like to be credited.
A checklist of our promises being ticked off

4. Our promises

  • We’ll acknowledge your report.
  • We’ll keep you updated while we look into it and fix it.
  • We’ll tell you when it is fixed, and credit you if you’d like.
A lighthouse shining over a small boat: safe harbour for good-faith research

5. Good-faith research is welcome

5.1If you follow the rules on this page and act in good faith, we won’t take legal action against you for your research, and we won’t ask anyone else to.

Rule tiles: what researchers may and may not do

6. The rules

  • Only use accounts you own or have permission to test with.
  • Don’t view, change or keep other people’s data beyond the minimum needed to show the issue, and delete anything you collected.
  • Don’t disrupt our services or other players: no denial of service, spam or mass automated testing.
  • Don’t try to trick, phish or pressure our staff or players.
  • Give us reasonable time to fix the issue before you talk about it.
A fenced play area: what is in scope sits inside, what is out of scope stays outside

7. In scope

7.1This website, our games (Ludo Fighters, NPL Cricket League and Game Collection) and the websites and servers we run for them.

A bug crossed out beside a controller: issues that are out of scope

8. Out of scope

  • Denial-of-service, load or brute-force testing.
  • Social engineering, phishing or physical attacks.
  • Services we don’t run, such as app stores and hosting platforms. Please report those to their owners.
  • Reports from automated scanners without a working example.
  • Missing best-practice headers or settings with no real impact.
  • Self-XSS, clickjacking on pages with no actions, and issues that need a rooted or already-compromised device.
  • Cheating in a game without a security weakness behind it. That belongs under fair play.
A thank-you badge with a star: we credit reporters who want it

9. Rewards

9.1We don’t run a paid bug bounty, and we can’t promise a reward. With your permission, we’re happy to thank you by name once the issue is fixed.

Document control

Security and disclosure, version v1.0, effective 14 November 2026: 9 sections and 6 clauses. Published by Lacspace Corporation Pvt Ltd, operator of LacNova Games. The version on this page is always the current one.

Download a PDF copy (31 KB) · All policies

Questions?

Write to us about our policies, your information or anything that looks wrong. A member of our team reads every message.

An envelope with a question mark flying to the LacNova Games team?