Acceptable use policy

1.1This acceptable use policy sets out the rules for using the services of LacNova Games. LacNova Games is operated by Lacspace Corporation Pvt Ltd. In this policy, “we” and “us” mean Lacspace Corporation Pvt Ltd.

1.2It sits alongside our terms of use and our fair play policy. If a game’s own terms say something more specific, the game’s terms apply to that game.

2.1This policy applies to:

• this website, including the contact form and the downloadable files on it;
• our games, their online modes and their websites;
• messages you send our team by email or through a game.

3.1Treat other players and our team the way you would like to be treated. Please don’t post, send or use as a name anything that is:

• hateful, threatening, bullying or harassing;
• sexual, violent, shocking or unsuitable for a family audience;
• someone else’s private information, shared without their permission.

4.1Don’t use cheats, bots, modified apps or exploits, don’t fix matches, and don’t share or trade accounts. The detail, and what happens if someone does, is in our fair play policy.

5.1Please don’t:

• try to get into systems, accounts or data you aren’t allowed to reach;
• overload, flood or disrupt our website, games or servers;
• scrape, crawl or copy our website or games in bulk, or run automated tools against them, except ordinary search engines that follow our robots rules;
• copy, decompile or reverse engineer our apps, except where the law expressly allows it.

5.2Found a weakness? Report it privately to hello@lacspace.com under our responsible disclosure rules instead.

6.1Don’t use our services to send spam or advertising, to run scams or phishing, or to spread malware. Don’t pretend to be our staff, another player, a company or a real person, and don’t suggest that we endorse you when we don’t.

7.1When you send us a message, a brief, artwork or a file, make sure you have the right to share it and that it doesn’t break anyone else’s rights, such as copyright, trademarks or privacy.

7.2Please don’t send us passwords, payment card numbers or other sensitive information we haven’t asked for.

8.1Use our services only for lawful purposes and in line with the laws that apply to you. Don’t use them to help anyone else break the law or this policy.

9.1Use the report option in a game where it is offered, or write to hello@lacspace.com with what happened, where and when. We read every report and don’t tell the other person who reported them.

9.2Reports about copied content or trademarks follow the steps in our intellectual property policy.

10.1If someone breaks this policy, we may, depending on how serious it is and how often it happens:

• warn them, rename an offensive name or remove content;
• limit, suspend or close an account, or block access to our services;
• keep records and, where the law requires it or someone is at risk, tell the relevant authorities.

10.2Think we got a decision wrong? Write to hello@lacspace.com and we’ll look at it again.

11.1We may update this policy as our games and website grow. The version and date at the top show the current edition. Questions go to hello@lacspace.com.